Manufacturing
WhatsApp Order Processing Automated — 120 hrs/month Saved
Pacific Knit Mills
120 hrs/month saved
Delivered in 25 days
AutomationManufacturing
The Challenge
Pacific Knit Mills received 80–150 WhatsApp orders per day from buyers across 3 countries. Orders were in mixed formats — PDFs, voice notes, photos of handwritten specs. Staff manually re-typed everything into their ERP. Errors caused costly production mistakes.
The Solution
OrderFlow parses every incoming WhatsApp message, extracts structured order data using Claude's vision + text capabilities, validates against their product catalog, and pushes clean records to their ERP via API. Exceptions are flagged for human review in a simple dashboard.
The Results
120 hours/month saved across the orders team
Order entry errors down from 8% to 0.3%
Same-day acknowledgment rate up from 60% to 99%
System paid for itself in 6 weeks
Tech Stack
Claude API (Vision)Pythonn8nPostgreSQLREST APIs